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We’re committed to the health and safety of our guests and team members, so we’re taking important steps to demonstrate you can Count on Us℠—whether you’re planning to travel now or in the future.  We've partnered with the global industry leader, Ecolab, using EPA approved disinfectants and are following the AHLA Stay Safe best practices and guidelines to provide an enhanced cleaning experience.

Cleaning and Safety Protocols

  • Disinfecting wipes with your key card at check-in
  • Complimentary travel-size hand sanitizer for each room
  • More frequent cleaning and disinfecting of high-touch areas
  • Enhanced social distancing measures in public spaces
  • Approved masks recommended in indoor public areas throughout the hotel grounds
  • Hand sanitizer stations throughout hotel
  • Reservations required for Castaway Cove and Garden Pool

Enhanced Cleaning with Ecolab Products

We know the cleanliness of our hotel is top of mind, so we’ve expanded our relationship with Ecolab to use their EPA-approved, Covid-killing disinfectants in guest rooms and public spaces. Ecolab is a global leader in water, hygiene, and infection prevention technologies and service.

Frequently Asked Questions

In light of COVID-19, what steps is Wyndham Hotels & Resorts taking to help protect guests?

In the U.S. and Canada, we’ve launched our Count on Us initiative to put safety first with elevated cleanliness standards, an expanded relationship with Ecolab for EPA-approved disinfectants, and more.

What is your mask/face covering policy?

To protect both you and our associates, we recommend but do not require proper use of masks/face coverings in all indoor areas of the hotel. Face coverings should fit comfortably over your nose and mouth.

Are rooms serviced daily by Housekeeping?

For your comfort and convenience, Housekeeping service will only be provided every 2nd day of the duration of your stay.  Whether you just need fresh towels or a full-service cleaning, just let us know, and we’ll schedule your service.